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The Global Insight

Xfinity Return Equipment - How To Discuss

Author

Mia Horton

Updated on May 11, 2026

Xfinity Return Equipment

Where can I return Comcast equipment near me?

Find a Comcast Service Center or Xfinity Store near you. We can not wait to see you. Return your devices to a Comcast Service Center or Xfinity Store. After returning the device, it will be immediately deleted from your account.

Where should I return the Comcast material?

Easy return options

  • Return it to a customer service center or XFINITY store. Click here to find a customer service center near you.
  • Return it to the UPS store. Comcast works with UPS stores across the country to accept returns on Comcast equipment.
  • Use a prepaid UPS shipping label.

Can You Ship Comcast Equipment Anywhere?

Comcast customers can supply ASIS equipment, without the need for boxes or packaging. Comcast and UPS Store are working together to streamline the return process. Customers can go anywhere in the UPS store, deposit their devices and collect the receipt. And this is completely free for our customers.

What equipment should I return to Xfinity?

For returns, please go to an Xfinity store or a UPS store (no prepaid label is required. Go to a UPS store and they will take care of the rest). For an exchange, go to a store or call us at 1800xfinity. Learn more about the Xfinity xFi Pods Limited Warranty.

Can you return Verizon equipment to any store?

Returns are free and easy if you follow the instructions that come with the Verizon Fios return kit. Use the prepaid shipping label provided with the exchange / dissociation kit. Take it back to the nearest UPS branch. Find your local UPS store here.

What happens if I don’t return the Comcast unit?

If you do not return the device, Comcast will refer the matter to a debt collection agency. The agency will attempt to raise money for equipment that has not been returned. It goes against your creditworthiness if it is not paid on time or not paid at all.

How much time do you have to return Comcast equipment?

10 days

Can I get Comcast equipment?

Comcast’s Xfinity Stores offer our full range of products, including Xfinity Mobile, so you can try our services for yourself. Collect, return or exchange Comcast materials.

How do I get out of Comcast?

It’s a surprisingly easy part of working with Comcast. The best way to contact us is to call Comcast at 1800XFINITY (18009346489). Follow the instructions to cancel the service. Or just cancel the service. You can also email a cancellation request and have Comcast call you.

Can you download Comcast’s self-installation kit?

Yes. CableCARD SelfInstall Kits can be picked up at Comcast Service Centers or sent directly.

Where can I drop off my old directv equipment?

Find out where you can deliver devices. If: You have DIRECTV or wired internet, send it to a post office or other FedEx location. Uverse TV or AT&T Internet Sends the package to an authorized UPS drop-off point.

How do I update my Comcast decoder?

ANSWER: How do you update your devices when you receive our update letter?

Visit and follow the on-screen instructions to order new equipment. Call us at 1800XFINITY to place an order, ask questions or schedule a professional installation. Use your TV for TV boxes!

Where can I return my optimal decoder?

Optimum recommends that the box be left at a FedEx office or authorized FedEx branch, including Walgreens.

Does Comcast cable work without box?

Comcast Corp. has already toyed with offering boxless cable service. It has a TV service for phones, computers, and tablets called Stream, which is currently only available in and around Boston and Chicago.

How long will it take to postpone the Xfinity service?

  • Standard shipping usually takes three to five days (excluding Sundays and holidays) from the time you request the move. Priority shipping takes one to two days (excluding Sundays and holidays) from the time the move request is made.

How do I connect to my Xfinity router?

If you have a gateway or modem / router from another manufacturer, install the gateway or modem. Find the most central cable exit in your home. Connect your gateway. Wait for the gateway or modem to be ready. Establish a temporary internet connection. Activate your gateway or modem. Connect to your home network.

How do I broadcast my Comcast Internet?

Defer your visit to Xfinity Services and click Start. You can also access this page by clicking Move or Transfer Service in the General Solutions section of My Account or by clicking Move My Services in the footer.

What is Xfinity Internet?

Get the speeds you need with Xfinity Internet Xfinity offers some of the fastest speeds for home use, with speeds up to 2000 Mbps in some areas. If your family doesn’t need that much bandwidth, consider other internet-only Xfinity plans with download speeds of 15-1000 Mbps.

Can you transfer Xfinity?

Transfer Xfinity services when you move. Let us help you move your Xfinity services to a new location. Get started online or visit your nearest Xfinity store. To complete the move, you will need to confirm your account information, confirm your move details and enter your new address.

Xfinity Return Equipment